Mentorship Specialist

1 week ago

Logan Central, Queensland, Australia Enterprise & Training Company Limited Full time
About the Role

We are seeking a highly motivated and experienced Mentor to join our team in the Brisbane South region. As a Mentor, you will play a vital role in providing personalized support and guidance to parents and carers, helping them navigate their educational and career goals.

Key Responsibilities
  • Connect participants with resources such as childcare, housing, financial aid, and educational resources
  • Provide advice on employment searches, resume and interview preparation, and ensure participants are aware of their compliance requirements and obligations with Centrelink
  • Develop tailored action plans that address unique needs and aspirations of each participant and help them follow through on personalized action plans
  • Facilitate workshops and group sessions to provide additional support and foster a sense of community amongst participants
  • Keep accurate and up-to-date records of appointments and client communication in accordance with Parent Pathways contractual requirements
  • Uphold and promote the Parent Pathways Program goals, contributing to its continuous improvement and success and achievement of organisational KPIs
Requirements
  • Demonstrated experience in mentoring, coaching, or providing support services, particularly with working parents, carers, or students
  • Excellent verbal and written communication and interpersonal skills, with the ability to connect and build rapport and trust with diverse participants
  • A high level of computer literacy and use of Microsoft Office suites and other government programs
  • Sensitivity to and understanding of the diverse cultural backgrounds and experiences of participants
  • Familiarity with community resources and services available to parents and carers, including childcare, housing, and financial aid
  • Ability to interpret various guidelines and work within frameworks
  • Highly motivated to achieving general employment and training outcomes for participants and organisational performance and KPI goals
  • A current, clear National Police Check
  • A current Working With Children Check (QLD Blue Card)
  • A certificate IV or higher in qualification, in Employment Services and/or Community Services or similar (desirable)
What We Offer
  • Above award salary and salary packaging options to increase your take-home pay
  • Flexible working arrangements, including compressed work weeks, varied start and finish times, and working from home options
  • A variety of benefits, including an extra week of paid leave after 5 years of service, paid day off for your birthday, and access to a staff reward and recognition program
  • Opportunities for career progression and leadership development, including completion of accredited qualifications and leadership programs
  • Access to a free Employee Assistance Program for you and your family
How to Apply

Click the "Apply Now" button and upload your Resume and Cover Letter (saved as ONE document) to our recruitment portal and complete the online application form. Please ensure you specify in your Cover Letter which role you are interested in applying for.

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