Cultural Ambassador

Job Summary:

We are seeking an exceptional People & Culture Manager to champion our people and drive our culture forward. As a key member of our leadership team, you will develop initiatives to attract and retain top-tier talent while cultivating a high-performance culture that aligns with our values.

Key Responsibilities:

• Develop and deliver the People & Culture strategy for Australia in alignment with global priorities.
• Act as a trusted advisor to leadership on workforce planning, culture, and people decisions.
• Oversee HR operations, ensuring contracts, compliance, right-to-work checks, and benefits are accurate and up-to-date.
• Manage HR systems and tools, ensuring data integrity and efficiency.
• Provide guidance on policies, employee relations, and performance management issues, handling sensitive matters with confidentiality and care.
• Analyse HR data (e.g., exit interviews, engagement metrics) to provide insights that inform strategy and improve retention.
• Employee Relations, Policy & Procedures: Provide guidance on HR policies, procedures, and performance management issues, ensuring fair and consistent application.
• Act as a trusted advisor for employee relations matters, handling sensitive issues with diplomacy and confidentiality.
• Develop, update, and communicate HR policies to ensure compliance and alignment with company values.
• Support managers and employees in fostering a high-performance culture and resolving workplace challenges proactively.
• Talent Acquisition & Onboarding: Manage the end-to-end recruitment process, from sourcing to onboarding Deliver a smooth, engaging onboarding experience Develop creative strategies to build our employer brand Develop and manage internship programs.
• Culture Leadership: Nurture and enhance our unique workplace culture, ensuring it remains vibrant, inclusive, and aligned with our values Lead initiatives that promote engagement, collaboration, and inclusion (e.g., team building, mentoring, buddy programs).
• Training & Development: Work closely with department heads to identify training and development needs Implement programs that support professional growth and skill enhancement, fostering a culture of continuous learning Develop and maintain our training calendar, including both technical training, knowledge-sharing sessions, and soft skill training.
• Performance Management: Support department heads in implementing performance management processes Provide guidance on goal setting, feedback, and career development, contributing to a high-performance culture Provide HR support around performance management issues Act as a trusted advisor to employees and management, handling confidential matters with sensitivity and diplomacy Proactively address any concerns and maintain a positive work environment.

Requirements:

• Degree in HR, business, or similar.
• At least 5 years of experience in HR or a similar role in an advertising agency or a fast-paced creative environment.
• In-depth knowledge of AES/Australian HR policies and best practices.
• Strong communication and interpersonal skills with the ability to build relationships at all levels.
• Demonstrated ability to drive cultural initiatives and engage employees.
• Experience in talent acquisition and onboarding processes.
• Understanding of performance management and employee development strategies.
• Passion for promoting diversity, equity, and inclusion in the workplace.

About Us:

We are a socially-led creative agency operating globally at the forefront of marketing and culture. We are committed to creating a positive and inclusive work environment where everyone feels valued and heard.