Client Service Coordinator

4 days ago


Adelaide, South Australia beBeeService Full time $55,000 - $70,000
Job Description

The Client Service Coordinator role is a vital position within our team, ensuring the smooth operation of our field service operations.

This diverse role includes:

  • Planning and managing daily runs/job dispatch for technicians
  • Allocating work and communicating effectively with tradespeople and customers
  • Coordinating day-to-day operations and job dispatch
  • Responding to customer inquiries and following up on sales leads
  • Preparing and sending invoices using accounting software, assisting with accounts reconciliation
  • Managing work orders, purchase orders, and tender submissions
  • Liaising with clients, including large contracts
  • Maintaining contract compliance and reporting, including key performance indicators
  • Reviewing current processes and suggesting improvements
  • Supporting the management team as required
Required Skills and Qualifications

You will bring:

  • Proven experience in scheduling, sales support, and customer service
  • Previous experience scheduling tradespeople in a trade-based environment preferred (not essential)
  • Demonstrated commitment and reliability
  • Ability to remain calm and flexible in a fast-paced environment
  • Experience with accounting software preferred (not essential)
  • Experience with CRM or similar software
  • Proven ability to manage large contracts and build professional relationships
  • Excellent time management and multitasking skills
  • Exceptional communication skills, with the ability to liaise with all stakeholders
  • Current Driver's Licence & National Police Clearance
  • Familiarity with local suburbs
Benefits

As a Client Service Coordinator, you will have the opportunity to work in a dynamic environment, utilizing your skills and experience to contribute to the success of our operations.

Others

Please note that a Current Driver's Licence and National Police Clearance are essential requirements for this role.



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