Mortgage Operations Manager

3 days ago

Sydney, New South Wales, Australia beBeeLeadership Full time $110,000 - $130,000

As a senior manager of home loan operations, you will oversee the development of a team of experts in mortgage services.

The role involves managing multiple functions including originations, servicing and customer contact, ensuring compliance with regulatory requirements and mitigating operational risks effectively.

Our focus is on creating an efficient business unit that delivers exceptional customer service, develops a high-performing workforce and fosters cost-effective practices. This requires an adaptable individual with excellent leadership skills who empowers their team through influence and guidance.

You should have experience in call centre environments and knowledge of relevant performance metrics. A background in finance is desirable but not essential. You must be comfortable with change management and confident to coach your team through transformation.

Key skills include:

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