Customer Support Specialist

3 weeks ago


Brisbane, Queensland, Australia TSA Group Full time
Job Description

The Role

We are seeking a highly motivated and skilled Customer Support Representative to join our team in Brisbane, Australia.

  • Support Everyday Customers: You will work with customers across Australia, providing them with solutions that meet their needs.
  • Collaborative Team Environment: You will be part of a supportive team environment where managers and senior team members are dedicated to helping you succeed.
  • Flexible Working Hours: Enjoy an 8 am-7 pm rotating schedule, Monday-Friday.
  • Award-Winning Benefits: Yearly retention bonuses, awards, prizes, and discounts on health insurance, gym memberships, and more.
  • Career Growth Opportunities: Regular social gatherings, ongoing professional development, career progression, and comprehensive training.
  • Work-Life Balance: After three months, you will have the opportunity to work from home two days per week.

Qualifications

To succeed in this role, you should have:

  • Excellent Communication Skills: You should be able to engage in conversation with customers and colleagues alike.
  • Strong Problem-Solving Abilities: You should be able to approach problems with a solution-based mindset.
  • Flexibility and Adaptability: You should be open to learning new skills and celebrating your achievements.
  • Reliable Internet Connection: You should have a suitable home office setup and be available Monday – Friday between 8 AM – 7 PM.

Estimated Salary: AU$60,000 - AU$80,000 per annum, based on experience and qualifications.



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