Enrolment Specialist VE

1 month ago

Melbourne, Victoria, Australia Swinburne Full time
About the Role

Swinburne University is seeking a qualified and dedicated Enrolment Specialist (VET) to provide expert course advice to VET students on enrolment and study plan management.

Key Responsibilities
  • Coordinate student client services functions and deliver high-quality services to a range of stakeholders.
  • Establish and communicate clear priorities from competing demands, utilizing excellent organisational and time management skills.
  • Provide advice and support to staff, students, and internal and external stakeholders, leveraging excellent interpersonal, written and verbal communication skills.
  • Analyse and investigate complex issues, making informed decisions and taking appropriate action.
  • Stay up-to-date with VE, Higher Education and foundation administrative process and legislative requirements.
About You

To be suitable for this role, you will need to have experience in the below key accountabilities:

  • Significant experience in student client services functions and demonstrated ability to deliver high-quality services.
  • Excellent organisational and time management skills, with the ability to establish and communicate clear priorities.
  • Demonstrated knowledge and understanding of VE, Higher Education and foundation administrative process and legislative requirements.
  • Excellent interpersonal, written and verbal communication skills, including the ability to provide advice and support to staff, students, and internal and external stakeholders.
About Swinburne University of Technology

Swinburne Horizon 2025 aims to build a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship. We are committed to a differentiated university proposition in education and research, so that:

  • Every Swinburne learner gets a work experience.
  • Every Swinburne graduate gets a job.
  • Every Swinburne partner gets a tech solution.
  • Swinburne is the prototype of global best practice.

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