Ict Operations Specialist

3 days ago

Toowoomba, Queensland, Australia beBeeIct Full time $128,827 - $145,219

Job Opportunity

We are seeking a highly skilled professional to join our team as an ICT Operations Specialist. In this role, you will be responsible for providing operational support to Queensland Health sites. This includes conducting thorough investigations and diagnoses of incidents, and providing remedial action to ensure agreed Service Levels are maintained.

Your Key Responsibilities:

  • You will work within established procedures for the maintenance and support of one or more technical domains.
  • You will deliver high-quality ICT support to clients, with an emphasis on managing workloads and prioritising tasks.
  • You will assist with the creation and/or maintenance of system documentation and work instructions using sound oral and written communication skills.

About the Role

This is an exciting opportunity to work in a fast-paced and supportive environment where every employee plays a critical role in our ongoing success. You will be responsible for ensuring the smooth operation of information systems and technologies, so that Queensland Health employees and health providers have access to information that supports the delivery of healthcare.

What You Will Enjoy:

  • A competitive salary package including generous superannuation and leave loading.
  • Flexible working arrangements.
  • A diverse work culture.
  • Career training and development opportunities.
  • Access to health insurance.

In order to be successful in this role, you will require technical knowledge and/or experience in the management, configuration, monitoring, and implementation of ICT environments in one or more technical domains.

Requirements:

  • Technical knowledge and/or experience in ICT environments.
  • Strong problem-solving and analytical skills.
  • Excellent communication and interpersonal skills.

Why Join Us:

We offer a dynamic and supportive work environment that encourages collaboration and continuous learning. Our team is passionate about delivering high-quality services and making a positive impact on the community.

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