Food and Beverage Service Associate

2 days ago

City of Wyndham, Australia Lancemore Hotel Group Full time
About the Role

We are seeking a highly motivated and guest-focused individual to join our team as a Food and Beverage Attendant at the Lancemore Mansion Hotel Werribee Park.

This is an exciting opportunity to work in a beautiful and dynamic environment, delivering exceptional service to our guests in various food and beverage outlets.

As a Food and Beverage Attendant, you will be an ambassador for the hotel, providing a warm and welcoming experience for our guests.

Key Responsibilities
  • Deliver exceptional guest service in various food and beverage outlets, including Josephs Restaurant and Bar and multiple function areas.
  • Positioned to work in a fast-paced environment, handling multiple tables and orders with efficiency and accuracy.
  • Develop and maintain a thorough knowledge of our menu, wine list, and beverage offerings to provide expert recommendations to guests.
  • Work collaboratively with the hospitality team to ensure seamless service and a high level of guest satisfaction.
  • Participate in ongoing training and development to enhance skills and knowledge in food and beverage service.
About You

We are looking for a candidate who is passionate about delivering exceptional service, has a strong work ethic, and is able to work effectively in a team environment.

Key qualifications and skills include:

  • Experience in a similar role in an a la carte hotel restaurant or functions venue.
  • Valid RSA certificate.
  • A basic understanding of wines and spirits.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure in a high-volume, fast-paced environment.
  • Initiative and a can-do attitude.
  • Good personal presentation and a strong work ethic.
About Us

The Lancemore Group is a leading Australian boutique lifestyle brand, offering boutique accommodation, conferences & meetings, weddings & events, wellness spas, critically acclaimed restaurants, and an award-winning wine list.

We are a family-owned company that combines the head of a large operation with the heart of a family company, valuing our people and offering career progression, generous staff discounts, company-wide incentives, and team social activities.

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