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Retail Store Lead

2 weeks ago

Melbourne, Victoria, Australia beBeeRetail Full time $65,000 - $80,000
Job Description:

The primary responsibility of a Store Manager lies in effectively operating and managing their store/s, fostering an exceptional customer-centric culture through leadership and team management.

  • Establishing a culture that prioritizes delivering outstanding customer service
  • Effective leadership and management of the team to drive commercial targets
  • Lead, motivate, develop & drive the team to achieve sales goals, demonstrating enthusiasm in both sales and management
  • Nurturing relationships with allied health professionals to drive and maintain business growth
  • Overseeing leave applications for team members, ensuring alignment with roster requirements and optimizing staffing levels
  • Recruiting, onboarding, and mentoring staff as needed
  • Managing stock control, including ordering, stock transfers, and merchandising tasks
  • Maintaining relationships with key stakeholders
  • Collaborating with multi-function teams and other store managers
Key Requirements:
  • Previous success in retail management with a focus on driving sales
  • Ability to recruit and motivate a team, embracing change and leading others effectively
  • Sales-focused and goal-driven mindset
  • Excellent interpersonal, communication, and mentoring skills
  • Passion for creating memorable customer experiences
  • Demonstrated knowledge of own area of responsibility and applicable practices and procedures
  • Advantageous to have experience in managing team performance, training, and development