Youth Support Worker

1 week ago

Bundaberg city centre, Queensland, Australia The Salvation Army Full time
About the Role

We are seeking a dedicated and compassionate Youth Support Worker to join our team at The Salvation Army. As a key member of our youth services team, you will play a vital role in delivering practical and emotional support to young people who are homeless and in crisis.

Your primary responsibility will be to provide a safe, secure, and clean environment for our clients, while also working collaboratively with the wider team to achieve the best outcomes for young people.

Key Responsibilities
  • Develop effective and supportive relationships with clients, ensuring that each client is treated with respect, dignity, and confidentiality.
  • Develop a co-operative relationship with all staff members to ensure an effective team approach to program implementations and service delivery.
  • Plan, develop, implement, and evaluate appropriate life skills and other programs for clients.
  • Provide information and referral services to non-government and statutory organisations, community organisations, and individuals as required.
  • Assist clients to develop or re-establish appropriate family and social networks.
Requirements
  • A qualification in social work, youth work, community work, or equivalent.
  • Drivers Licence
  • Working with Children Card
  • A current first aid or the ability to quickly obtain one
  • Experience working with young people who are homeless and/or in crisis within a Case Management Framework
  • Experience working with young people from culturally and linguistically diverse backgrounds and religions.
  • Desirable that the successful applicants have an understanding of the issues faced by people experiencing homelessness, substance use disorders, mental ill health, and other disabilities.
  • Demonstrated ability to deal with unpredictable situations and behaviour, violence, and problems associated with homelessness, substance abuse, and mental health conditions.
  • Effective verbal and written communication skills; participate in the collection of data and report writing.
  • Competent in Microsoft Office.
  • Ability to use active listening skills, make an assessment on a crisis situation, and use crisis intervention principles including conflict resolution within the community.
What We Offer
  • NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
  • Flexible working conditions
  • Health, fitness, and financial discounts/benefits
  • Paid parental leave - 12 weeks
  • Up to 8 weeks leave per year through our purchase leave scheme
  • Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity
  • Purpose-driven career which has positive social and sustainable outcomes
  • Employee Assistance Program - Independent confidential counselling service;
  • Opportunity for career development;
  • An inclusive culture of dedicated, passionate, and professional team members
  • Positively supporting and impacting the lives of others through your career contribution

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