Group Life Insurance Specialist

4 days ago


Sydney, New South Wales, Australia REST Industry Super Full time

About REST

We are a leading superannuation fund provider, committed to creating a flexible work environment and culture that embraces diversity, equity, and inclusion.

About the Role

We are seeking an experienced Group Life Insurance Specialist to join our Claims team. The successful candidate will have extensive knowledge of group life insurance policies, claims assessment principles, and superannuation laws.

Key Responsibilities

  • Assess and process group life insurance claims, ensuring that they meet all relevant legislative requirements.
  • Work closely with our administrator to ensure that claims are handled efficiently and fairly.
  • Represent REST in discussions with vendors and drive service delivery improvements.

Requirements

  • RG146 in Superannuation.
  • Extensive knowledge/experience with group life insurance policies, definitions, eligibility criteria, Terms & Conditions.
  • Claims assessment experience with a super fund or Life Insurance insurer as a Claims Administrator, Claims Adviser or Claims Specialist.
  • Advanced customer service skills and ability to manage sensitive situations effectively.


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