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Process Improvement Specialist

2 months ago

Macquarie Park, Australia Catholic Healthcare Full time
Process Improvement Lead - Model of Care

Catholic Healthcare is seeking a highly skilled Process Improvement Lead to play a key role in transforming our Model of Care across Residential and Home & Communities. As a member of our Inspirit Team, you will partner with internal and external stakeholders to identify opportunities to streamline and redesign processes that support our new Model of Care.

Key Responsibilities:
  • Lead cross-functional collaboration with key stakeholders to review and analyse current care delivery processes
  • Design and test processes to support the Model of Care implementation, with a focus on relationship-centred care
  • Lean process mapping - identify opportunities to improve quality and enhance operational performance
  • Collaborate with key stakeholders to design and document minimum care practices
  • Develop and update process flow/mapping documentation
  • Assess impact of change to business processes and requirements
Requirements:
  • Completion of tertiary qualifications in Project Management, Business Administration or related field
  • Certification in project improvement methodologies - Six Sigma, Lean, or Agile
  • Demonstrated experience working in a project management role, preferably in a complex Change and Continuous Improvement environment
  • Experience in aged care or health-related field - desirable
  • Ability to travel as required within the role

Catholic Healthcare is a leading not-for-profit provider of residential aged care, home and community services & retirement living across NSW and SE QLD. We are committed to promoting the dignity, life and spirituality of older people through connected and inclusive communities. Our values of compassion, courage & integrity are at the heart of everything we do.