Head of Enterprise Services Applications

4 weeks ago

Newstead, Queensland, Australia Bank of Queensland Full time

About the Role

The Head of Enterprise Services Application & Architecture will provide strategic leadership and technical expertise in running and optimizing applications related to Group Services and ME Bank operations. This position requires at least 15+ years of experience in banking operations, modern technology trends, and a proven track record in running, architecting, migrating, and implementing a materially significant transformation in the Enterprise domain.

Key Responsibilities

  • Management of Application Platforms
    • Ensure seamless integration, performance, and security of relevant applications, aligning with the bank's business objectives and regulatory requirements.
    • Oversee the design, development, and maintenance of application platforms.
    • Ensure high availability, scalability, and performance of all applications.
    • Manage the lifecycle of applications, including upgrades, patching, and decommissioning.
  • Architecture Strategy and Planning
    • Develop and maintain a medium and long-term architecture vision and roadmap for the Enterprise Services domain applications and systems, in the context of disputive changes in technology solutions, aligned with the organization's business objectives and regulatory requirements.
    • Collaborate with the executive team and other stakeholders to understand business needs and translate them into next-generation technical requirements and architectural designs.
    • Establish and communicate architectural guidelines, principles, and best practices to ensure consistent and standardized solutions and architecturally aligned programs.
  • ERP & Group Services Systems Design
    • Lead the design and evaluation of Group Services systems, including but not limited to General ledger, Human resources, risk management, and regulatory reporting platforms, and integration with third-party services.
    • Analyse existing systems to identify opportunities for improvement, system consolidation, decommissioning, and optimization of processes.
  • Technology Innovation
    • Stay abreast of the latest technology trends, industry standards, and emerging innovations in the banking sector, including AI/advanced algorithms.
    • Champion the adoption of cutting-edge technologies and best practices to enhance the organization's banking capabilities and user experience.
  • Security and Compliance
    • Ensure the architecture of Group Services systems complies with relevant security standards, data protection regulations, and industry best practices.
    • Collaborate with the security and compliance teams to identify and mitigate potential risks and vulnerabilities.
    • Ensure all applications comply with regulatory requirements and internal policies.
    • Implement robust security measures to protect sensitive data and prevent breaches.
    • Conduct regular audits and assessments to identify and mitigate risks.

About You

The ideal candidate will have extensive experience (typically 12+ years) in the banking or financial services industry, with a focus on ERP systems and architecture. They will have a proven track record as an enterprise and solution architect or a similar leadership role, overseeing complex architecture designs and implementations. In-depth knowledge of integration into various banking technologies, such as transaction processing systems, databases, APIs, cloud services, etc., is required. Familiarity with industry standards and regulations, including but not limited to PCI DSS, GDPR, and SOX, is also necessary.

About Us

Bank of Queensland (BOQ) is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees. Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist) each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That's creating trust with customers, exploring staff potential, and believing that tiny gestures and big ideas can change the world for communities. BOQ Group's inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve. Since , BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). In , we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.

Our Benefits

We offer flexible working arrangements, discounted financial products, salary sacrificing options, paid parental leave with no minimum, purchase annual leave, discounted private health insurance plan, Employee Assistance Program (EAP), and access to employee network groups focused on First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility. BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index.

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