Sales and Service Manager

4 weeks ago


Perth, Western Australia ALH Hotels Full time
Unlock Your Potential as a Sales and Service Manager

We're seeking an exceptional leader to join our team as a Sales and Service Manager at one of our ALH Hotels venues in Western Australia. This is an incredible opportunity to develop your skills, grow your career, and contribute to the success of our business.

About the Role
  • As a Sales and Service Manager, you will be responsible for leading a large, multi-skilled team to deliver exceptional customer experiences and drive sales growth.
  • You will manage the day-to-day operations of the venue, including opening and closing procedures, back-of-house administration, recruiting team members, rostering, and providing excellent guest service.
What You'll Need
  • A minimum of 1-2 years of experience in hospitality or retail leadership, preferably with a focus on food, bars, and gaming.
  • Proven ability to lead, develop, and coach teams to achieve financial and business targets.
  • Highly developed customer service skills and a passion for delivering exceptional experiences.
  • Current industry RSA qualifications and a willingness to learn and adapt to new technologies and systems.
The Benefits
  • An exclusive discount card for ALH Hotels pubs & accommodation, BWS, Dan Murphy's, and other Endeavour Group brands.
  • Access to a range of free services to support your physical, mental, and financial wellbeing, including health and wellness programs and employee assistance initiatives.
  • Ongoing training and development opportunities to help you grow and succeed in your role and beyond.
Salary and Remuneration

The estimated annual salary for this position is $75,375, inclusive of base salary, superannuation, bonuses, and discounts. As a valued member of our team, you will also have access to a range of benefits and perks that enhance your overall compensation package.

About Us

We are part of the Endeavour Group, a leading provider of beverage and entertainment solutions across Australia. Our company values include being passionate about having a good time, creating a safe and inclusive environment, and living up to our motto of 'We Are Together Creators.' If you share these values and are looking for a challenging and rewarding career opportunity, we encourage you to apply.



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