Administrative Services Coordinator

15 hours ago

Canberra, ACT, Australia beBeeAdministrative Full time $60,000 - $85,000
Business Administration Support Role

We are seeking a highly skilled and organised individual to provide administrative support across our operations.

  • Act as the primary point of contact for customer enquiries via phone and website
  • Handle incoming calls in a friendly and professional manner, responding to queries and directing calls as necessary
  • Assist with the preparation and distribution of regular reports
  • Provide exceptional service to all clients, ensuring their needs are met in a timely and accurate manner
  • Maintain accurate records and inventory of office supplies, ordering replenishments as required
  • Prepare contracts for services offered, processing purchase orders and managing client communications
  • Plan and coordinate technician jobs to ensure smooth client service delivery
  • Efficiently process client enquiries and proactively resolve issues, providing timely updates and resolutions
Requirements:
  • Valid Australian working rights and current residency in Australia
  • Previous experience in an administrative role, preferably in a fast-paced environment
  • Availability to work full-time hours, including occasional overtime as needed
  • Excellent communication and customer service skills, both written and verbal
  • Ability to adhere to business procedures and policies
  • Effective communication with all levels of the business and clientele
  • Strong organisational and time management skills, with attention to detail and accuracy
  • Data entry skills and ability to maintain confidentiality
  • Capacity to work under pressure and multi-task, meeting deadlines and targets
  • Conflict resolution and complaint handling skills
About Our Business

Our organisation provides essential services that protect people and enhance lives. With two million customers relying on us, we strive to deliver quick and effective solutions across various industries.

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