Medical Receptionist Trainee
1 month ago
About ATSICHS Brisbane
ATSICHS Brisbane is a not-for-profit community-owned health and human services organisation dedicated to delivering high-quality care to Aboriginal and Torres Strait Islander people in greater Brisbane and Logan.
We pride ourselves on providing culturally sensitive and effective health services, supporting our people and community in their commitment to creating a brighter future.
As a Medical Receptionist Trainee, you will be the first point of contact for patients at one of our medical clinics, providing exceptional customer service and ensuring a smooth patient flow.
Duties
- Meet and greet clients, providing a warm and welcoming experience.
- Manage phone calls and messages, adhering to our ATSICHS Triage process.
- Book appointments using our MMex system, ensuring efficient scheduling.
- Maintain specialist calendars, ensuring timely appointments.
- Ensure all correspondence related to GP referrals is scanned and filed in the patient chart.
- Maintain confidentiality at all times when handling patient information.
Culture
Enjoy working in an organisation that truly makes a difference in the community. Our friendly and supportive Health and Aged Care team will help you grow personally and professionally.
Benefits
- Annual salary of $43,000 plus 11.5% superannuation.
- Opportunity to obtain a Cert III Business Administration on completion.
- Access to salary packaging.
- Contribute to the betterment of indigenous health.
- Great career development opportunity.
Requirements
- Must identify as an Aboriginal or Torres Strait Islander person in accordance with s25 of the Anti-discrimination Act 1991 (Qld).
- Willingness and ability to undertake a Certificate III Business Administration.
- Ability to work independently, under guidance or direction, and within a multi-disciplinary team.
- Previous experience working with culturally diverse people.
- Ability to communicate sensitively and effectively with Aboriginal and Torres Strait Islander people.
- Sound knowledge of Microsoft Suite Applications.
- Current and valid National Police Check.
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