Driving Operational Excellence

1 week ago

Brisbane, Queensland, Australia beBeeExcellence Full time $200,000 - $250,000
Designing the Future of Operations

The Head of Operating Model is responsible for crafting a sustainable operational framework that aligns people, capabilities, processes, and structures to deliver lasting value. This role ensures strategic intent is executed by driving enterprise-wide governance, embedding cultural change, and fostering a culture of innovation and improvement.

About the Role

This position oversees the development of the Integrated Gas (IG) operating model, ensuring it remains agile and responsive to changing business needs. The Head of Operating Model owns the IG operating model roadmap, driving measurable improvements in efficiency, performance, and capability. Direct accountability for delivering multi-year transformation outcomes, including cost efficiencies, productivity uplifts, and capability build.

With strong commercial ownership and accountability for ROI, this role provides Origin with a competitive advantage in operational excellence, resilience, and strategic execution. Enterprise-wide influence partners with IGLT, P&C, HSE, Technology, and Corporate Communications to shape workforce transformation, embed cultural change, and uplift leadership and digital capabilities.

Key Responsibilities
  • Develop and drive the design, implementation, and continuous improvement of the IG Operating Model, accountable for delivering measurable improvements in cost, efficiency, agility, and workforce capability.
  • Accountable for the multi-year operating model roadmap, ensuring alignment with IG and Origin Group strategy, and reporting progress to the IGLT.
  • Lead process governance, accountable for alignment, compliance, and consistent execution across IG.
  • Make recommendations and decisions on complex trade-offs that impact long-term performance.
  • Lead, coach, and grow a high-performing transformation team, accountable for capability uplift across 1,000+ IG employees, embedding new ways of working and developing leaders of leaders.
  • Shape organisational culture, accountable for embedding workforce transformation programs, leadership behaviours, and capability build aligned to Origin's strategic priorities and values.
  • Champion and own continuous improvement and innovation, ensuring adoption of new practices, technologies, and ways of working that enhance IG's competitiveness.
Requirements
  • Strategic mindset, demonstrated experience driving change to achieve strategic objectives.
  • Highly developed communication and stakeholder management skills with a track record of building collaborative working relationships across the business.
  • Demonstrated ability to take initiative and challenge thinking, with a solutions mindset.
  • Leadership ability, able to build trust and drive change, with a focus on continuous improvement.
  • Financial acumen, with experience managing budgets and/or analysing risk.
  • Hands-on drive for improvement and efficiency at all levels of the business, with a well-developed understanding of change management.
  • Ability to get things done through others with internal and external stakeholders.
  • Excellent planning & organisational skills, with ability to navigate conflicting priorities.
  • Strong influencing, negotiation, and facilitation skills with ability to present and communicate at senior management levels.
  • Strong commitment to safety and compliance.

Responsibilities are focused on Operational Excellence, Change Management, Leadership Development, Cultural Transformation, and Process Governance. If you're looking for a role where you can make a significant impact, drive change, and lead high-performing teams, this could be the opportunity for you.

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