Operations Manager

2 days ago

Wollongong, New South Wales, Australia beBeeManagement Full time $120,000 - $150,000
Job Overview","

As a Customer Operations Manager, you will oversee daily operations, ensuring seamless delivery of customer orders and installations. This role involves managing a team of technicians, fostering a culture of safety and accountability, and driving process improvement.

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  • ","
  • Leadership & Development: Supervise and mentor technical teams, schedule resources, and promote collaboration among team members.","
  • Customer Service & Operations: Oversee customer orders, installations, and remote hands services, ensuring timely and accurate documentation.","
  • Process & Quality Management: Monitor and improve operational workflows, ensure compliance with industry standards, and support audits.","
  • Collaboration & Communication: Liaise with internal teams, provide regular updates, and participate in cross-functional projects.","
"," Requirements","

The ideal candidate has proven experience in a customer-facing operations role, strong leadership skills, excellent communication and problem-solving abilities, and a passion for delivering exceptional results.

"," Benefits","

A competitive salary package, annual bonus, company shares, access to on-site gyms and EV chargers, and a range of wellness and financial benefits.

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