Telecommunications Quality Assurance Specialist
1 month ago
An exciting opportunity has arisen for a skilled Telecommunications Quality Assurance Specialist to join Service Stream in our Brisbane office.
About the Role
Service Stream's Telecommunications division are seeking a highly motivated and outcome-driven individual to support the Senior Field Supervisor in day-to-day operational activities and ensure overall Regional Quality performance, Compliance and continual improvement of programs processes and operations within the NBN Unify Services contract.
Nature of position:
- Permanent, Full Time
- Brisbane
- Reporting Line: Senior Field Supervisor
Key Responsibilities
- Implement and maintain the Quality Management Plan ensuring project compliance to AS/NZ ISO 9001:2008, and relevant legislative requirements.
- Support the regional delivery team in embedding product quality assurance processes and systems within the operating environment.
- Provide product quality reporting and trend analysis to the Quality Project Lead.
- Support field team with the closeout of all non-conformance issues with the regional delivery team.
- Ensure field Quality assurance activities are conducted in accordance with the audit schedule.
This role requires the Telecommunications Quality Assurance Specialist to be aligned with Service Stream product quality auditing processes to a standard that will stand up to scrutiny by the client. The successful candidate will achieve this outcome by using their skills, experience and specialist knowledge to coach and develop others via one on one coaching, development of training material, and courses and the delivery of same. The role is focused on continual improvement of product quality reporting and outcomes.
About You
- Demonstrated knowledge and experience with 5 years Telecommunications Field based.
- 3 years NBN Telecommunications FTTP, FTTC, FTTN, HFC and basic civils.
- Intermediate level in Microsoft Office including Word, Excel, Power Point and Outlook.
You will also demonstrate and possess the following:
- Construction Industry White Card.
- Provide First Aid Certificate - HLTAID003.
- Workzone Traffic Management - RIIWHS302D.
- NBN Enable Accepted Accreditation.
Estimated Salary Range: $80,000 - $100,000 per annum (dependent on experience).
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