
Service Operations Leader
2 weeks ago
**Job Title:** Service Operations Leader
**Job Category:** ICT Services
We are seeking an accomplished Service Operations leader to spearhead our team. As a key member of our leadership team, you will be responsible for overseeing the delivery of high-quality services to clients.
The successful candidate will possess:
- Proven experience in managing large-scale service operations teams;
- Excellent leadership and communication skills;
- Strong analytical and problem-solving abilities;
- Ability to work effectively in a fast-paced environment;
- Familiarity with ICT systems and technologies.
**Key Responsibilities:**
- Lead the Service Operations team to deliver high-quality services to clients;
- Develop and implement strategies to improve service delivery and efficiency;
- Collaborate with cross-functional teams to ensure seamless service delivery;
- Identify and mitigate risks to service continuity.
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