
Heavy Machinery Technical Specialist
4 days ago
We are seeking an experienced technical support specialist to join our team at customer sites.
Main Responsibilities:- Diagnose and repair complex faults on heavy machinery.
- Conduct regular maintenance services and repairs to site equipment.
- Manage warranty claims and support with site-specific documentation.
- Promote the manufacturer as a solutions provider, delivering exceptional customer experiences.
- Maintain effective communication with customers and internal stakeholders.
- Collaborate with supervisors and tradespeople to achieve business objectives.
- Trade Qualified - Certificate III in Mobile Plant Technology (AUR) or equivalent qualification.
- Demonstrated experience and expertise with similar heavy machinery is highly valued.
- Exceptional diagnostic and fault-finding skills.
- Strong customer service background.
- Excellent communication and interpersonal skills.
- Self-motivated with a commitment to quality execution.
- A valid driver's license.
- Addition training in low voltage systems.
- MDG25 certification for working at heights.
- Certificate IV Engineering (Fluid Power).
About Our Requirements:
The ideal candidate will have a strong passion for delivering exceptional customer experiences and be committed to maintaining high-quality work standards. We encourage applications from qualified individuals who can demonstrate their expertise in technical support and heavy machinery maintenance.
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