Customer Service Representative

2 weeks ago


Gepps Cross, South Australia Stratco Full time

We are looking for a skilled Customer Service Representative to join our team at Stratco. As a key member of our sales support team, you will play a crucial role in ensuring that our customers receive exceptional service and support.

The ideal candidate will have excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment. You will be responsible for greeting and serving customers, resolving any concerns they may have, and loading their vehicles with purchased products safely.

This is a full-time opportunity working day shift (including some weekends) in our Gepps Cross Home Improvement Store. You will be part of a dynamic team that is passionate about providing top-notch customer service and supporting each other in achieving our goals.

Key Responsibilities:

  • Greet and serve customers, ensuring that orders are ready for pickup
  • Efficiently and effectively resolve any customer concerns or issues
  • Load customer vehicles according to safety guidelines
  • Maintain a clean and organized workspace, adhering to safety protocols

What We Offer:

A competitive estimated salary of $55,000 - $65,000 per year, depending on experience and qualifications. Other benefits include a Traineeship & Apprentice Program, Career Development Opportunities, Paid Parental Leave, Employee Referral Incentive, and a Stratco Team Member Discount Card.

About Us:

Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With over 75 years of experience, we have established ourselves as a leader in the industry, supplying a comprehensive range of products to the building and construction industries, home improvement, and DIY markets.

We value diversity and welcome applications from individuals of all backgrounds. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application for this exciting opportunity.



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