Councillor Community Liaison Officer

15 hours ago

Townsville, Queensland, Australia beBeeCommunity Full time
Job Title: Councillor Support Officer

This is a professional role that provides high-level support to councillors and the community. It involves facilitating engagement activities, actioning requests from councillors, and providing administrative support.

">Key Responsibilities:
  • Facilitate councillor community engagement through delivery of engagement activities
  • Provide advice and operational support to councillors as needed
  • Facilitate effective communication between councillors and the organisation

Requirements:

  • Hold a Certificate IV in Business or possess equivalent experience
  • Have at least three years' experience in a similar position, preferably in customer service or community engagement
  • Bring qualifications or practical experience in public consultation, such as IAP2 membership or certification
  • Be confident in managing social media activities
  • Demonstrated experience in stakeholder consultation, including group facilitation
  • Strong interpersonal skills, with a proven ability to build relationships and negotiate effectively
  • Capable of basic graphic design and familiar with the Adobe suite
  • Excellent planning and organisational abilities to manage tasks independently and within a team
  • Exceptional verbal and written communication skills
  • A collaborative mindset
  • Commitment to delivering best practice outcomes for council and community

Benefits:

  • 17.5% annual leave loading
  • Up to 5 weeks annual leave
  • Up to 3 weeks Personal/Carers Leave
  • 14 weeks paid Parental Leave
  • Domestic and Family Violence Leave
  • Natural Disaster Leave
  • Up to *13.5% Superannuation employer contribution for contributing members
  • Salary Sacrifice opportunities
  • Learning and Development opportunities
  • Fitness Passport program offering discounted membership to selected gym, pool, and yoga facilities
  • Employee Loyalty Program offering discounts at selected local businesses
  • Employee Assistance Program

About Us:

Our organisation values diversity and inclusion, and we encourage people from different backgrounds to apply. We are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected.

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