Front Office Leader

3 days ago


Mandurah, Western Australia beBeeHospitality Full time $60,000 - $80,000

Job Summary

We are seeking a seasoned professional to lead our Front Office team and deliver exceptional guest experiences. As an Assistant Manager, you will play a pivotal role in driving the hotel's success and fostering a positive work environment.

About the Role

The ideal candidate will possess strong leadership skills, excellent communication abilities, and a deep understanding of the hospitality industry. You will be responsible for ensuring seamless check-in and check-out processes, addressing guest requests promptly, and resolving any issues that may arise.

Key Responsibilities

  • Lead the Front Office team to achieve exceptional guest satisfaction and loyalty.
  • Implement efficient procedures for check-in, check-out, and room assignments.
  • Proactively address guest requests and concerns, demonstrating a commitment to excellence.
  • Maintain accurate records and reports, providing valuable insights to senior management.
  • Collaborate with colleagues to ensure a smooth and enjoyable experience for guests.

Requirements

  • A degree in Hospitality Management or a related field (preferably).
  • At least 2 years of experience in the hotel industry, with a strong background in Front Office operations.
  • Proven leadership skills, with the ability to motivate and develop a high-performing team.
  • Excellent communication, organizational, and time-management abilities.
  • A passion for delivering exceptional customer service and creating memorable experiences.

What We Offer

We provide a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.

Join Our Team

If you are a results-driven professional with a passion for hospitality, we encourage you to apply for this exciting opportunity.



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