Travel Operations Manager for International Tours

3 days ago


Mile End, Australia Royal Automobile Association of South Australia Full time

SA's Leading Travel Provider is seeking an experienced Travel Operations Manager to lead our Travel Contact Centre.

About the Role

We are looking for a motivated and results-driven individual to manage our team, drive sales growth, and deliver exceptional customer experiences. As a key member of our leadership team, you will play a crucial role in shaping the future of our travel business.

Responsibilities
  • Direct, motivate, and monitor a high-performing team to achieve sales targets and maintain high customer satisfaction
  • Develop and implement strategies to drive business growth, improve operational efficiency, and enhance customer engagement
  • Collaborate with cross-functional teams to create end-to-end travel solutions tailored to customers' needs
  • Lead by example, providing outstanding service, and ensuring that all interactions are professional, courteous, and timely
About You

We're looking for someone who is passionate about the travel industry, has excellent communication and leadership skills, and can motivate and inspire their team to achieve great results. If you have a proven track record of success in a similar role, we'd love to hear from you.

Key qualifications include:

  • Certificate in Travel Tourism or relevant qualification
  • Demonstrated experience in travel consulting and leadership roles
  • A strong desire to motivate and lead a team
  • A proven track record of sales achievement in the travel industry
About Us

Royal Automobile Association of South Australia (RAA) is one of the state's largest and most trusted brands. We've been serving South Australians for over 120 years, offering a range of services including travel, energy, solar, and insurance. Our goal is to make life better for South Australians, and we're committed to building a workplace that's diverse, inclusive, and values the unique qualities of our employees.

What We Offer

As a Travel Operations Manager at RAA, you'll enjoy a competitive salary package, including:

  • An estimated salary of AU$85,000 - AU$110,000 per annum, depending on experience
  • Famil travel opportunities and discounts on RAA products
  • Flexible work arrangements and ongoing training and development opportunities
  • Wellbeing facilities, corporate health insurance, and more

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