Desktop Technical Expert

22 hours ago


Newcastle, New South Wales, Australia beBeeDesktop Full time $37,488 - $53,760
Job Overview

The role of Desktop Support Specialist encompasses provision of timely and effective desktop support services to staff. Key duties involve installation, operation, and maintenance of information technology services, responding to user inquiries, resolving system lockouts and password resets, and logging helpdesk jobs.

Key Responsibilities:
  • Deliver high-quality desktop support services
  • Respond to requests for assistance with new account setups and operations
  • Provide solutions for system lockouts and password resets
  • Log and manage helpdesk tickets
Required Skills and Qualifications:
  • Relevant tertiary qualifications and experience in desktop support
  • Substantial experience with hardware and software maintenance
  • Broad knowledge of Windows-based applications
  • Able to work collaboratively as part of a team
  • Demonstrated communication, organisational, and interpersonal skills
Employee Benefits:
  • Fitness Passport
  • Annual Leave Loading at 17.5%
  • Superannuation contributions at 12%
  • ADO's each month (for full-time employees)
  • Novated leasing available for eligible employees
  • Four weeks annual leave (pro-rata for part-time employees)
  • Employee Assistance Program (EAP) for staff and family members
  • Generous salary packaging options


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