Career Development Specialist

4 weeks ago

Port Adelaide, Australia Workskil Australia Ltd Full time
About Workskil Australia Ltd

We are a national not-for-profit and charitable organisation dedicated to supporting Australians in achieving economic and social self-reliance. With almost 40 years of experience, we provide a range of employment, work experience, disability, youth, Indigenous and community services across New South Wales, South Australia, Western Australia and Victoria.

Our mission is to promote a positive team culture where high performance can thrive. We value excellent customer service, integrity and honesty in our employees, and seek individuals who possess a genuine passion for working with those in need, are results-focused and can contribute to a strong team.

Job Description

The Career Development Specialist will be responsible for the case management of an allocated caseload of up to 80 customers with a prior offender history, with the objective of finding them employment. The role will consist of case management with a focus on improving the customers' capacity to work by stabilising non-vocational issues and building vocational skills and experience.

The successful candidate will undertake 'reverse marketing' of customers to suitable employers and run group based job search sessions to motivate and promote further job placements for customers. Key responsibilities will include:

  • Demonstrating a passion and drive for helping people find employment;
  • Developing outstanding interpersonal skills and ability to develop positive relationships with a diverse range of customers, employers and staff;
  • Assessing, matching and referring customers to appropriate job opportunities and advocating directly to employers;
  • Achieving individual targets and working to clearly defined KPIs;
  • Having a minimum typing speed of 30 WPM;
  • possessing strong administration skills and IT literacy, data entry and typing skills, Word, Excel and Outlook experience;
  • Working under pressure while maintaining attention to detail;
Requirements and Qualifications

To be successful in this role, candidates must have:

  • A minimum Certificate IV in Employment Services or Career Development or willingness to study;
  • Experience in Employment Services or a related Service industry;
  • Demonstrated passion and drive for helping people find employment;
  • Excellent interpersonal and communication skills;
  • Strong administration and organisational skills;
  • Ability to work under pressure while maintaining attention to detail;
  • Basic computer skills including Microsoft Office and email;
  • Capacity to maintain confidentiality and handle sensitive information.
Benefits

As a valued member of our team, you will receive:

  • A competitive salary package commensurate with skills and experience (£58,100 per annum);
  • An opportunity to work with a dynamic and supportive team;
  • A comprehensive training program to enhance your skills and knowledge;
  • A generous leave entitlement package, including annual leave, sick leave and flexible work arrangements;
  • A commitment to ongoing professional development and career growth;
  • An inclusive and diverse work environment that values diversity and promotes equal opportunities;
  • A focus on employee well-being and mental health support.
Work Environment

This full-time position will be based at our Port Adelaide office. You will work in a fast-paced and dynamic environment, collaborating with a diverse team to deliver exceptional results. As part of our team, you will have access to a range of benefits and opportunities for growth and development.

We are committed to creating a safe and inclusive work environment that values diversity and promotes equal opportunities. If you are passionate about making a difference in the lives of others and possess the necessary skills and qualifications, we encourage you to apply for this exciting opportunity.

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