Career Opportunities Specialist
4 weeks ago
The Employment Coach is a critical position at Workskil Australia Ltd, responsible for delivering exceptional employment services to our clients. This challenging role involves case management of an allocated caseload, with the primary objective of securing long-term job opportunities for individuals with a prior offender history.
As an Employment Coach, you will be expected to stabilise non-vocational issues and build vocational skills and experience in your clients. You will also undertake 'reverse marketing' of customers to suitable employers and run group-based job search sessions to motivate and promote further job placements.
This role offers a unique opportunity to make a real difference in the lives of our clients. If you possess a genuine passion for recruitment and working with those in need, excellent interpersonal skills, and the ability to meet individual targets, we encourage you to apply.
About You- Demonstrate a passion and drive for helping people find employment;
- Demonstrate outstanding interpersonal skills and ability to develop positive relationships with a diverse range of customers, employers and staff;
- Demonstrate the ability to assess, match and refer customers to appropriate job opportunities and to advocate directly to employers;
- Demonstrate the ability to achieve individual targets and work to clearly defined KPIs;
- Demonstrate a minimum typing speed of 30 WPM;
- Demonstrate strong administration skills and IT literacy, data entry and typing skills, Word, Excel and Outlook experience;
- Demonstrate attention to detail ability to work under pressure; and
- Demonstrate previous experience in the employment services or call centre industry or similar will be highly regarded.
Workskil Australia Ltd is a national not-for-profit and charitable organisation dedicated to supporting Australians to achieve sustained economic and social self-reliance. We provide a range of employment, work experience, disability, youth, Indigenous and community services across New South Wales, South Australia, Western Australia and Victoria.
We promote a positive team culture where high performance can thrive. We value excellent customer service, integrity and honesty in our employees. We look for employees who have a genuine passion for working with those in need, are results-focused and can contribute to a strong team.
Salary and BenefitsA competitive salary will be negotiated commensurate with skills and experience. As Workskil Australia Ltd is a public benevolent institution, we can offer a portion of the salary through tax-effective salary packaging. In addition, you will receive a generous remuneration package, including a 9-day fortnight and a dedicated and fixed day off every second week.
Our values remain at the heart of everything we do, and we strive to conduct our business with the highest degree of care, integrity, respect, honesty and service. We believe that the care, respect and high level of service we give to all of our customers is our key point of difference.
How to ApplyTo be considered for this exciting opportunity, please submit both a cover letter and resume. Your letter should set out why you are the appropriate candidate for the role. For ease of upload, we encourage you to combine these into one file as a PDF or Word document. Incomplete applications will not be considered.
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