Sales Team Lead
1 week ago
About the Role: We're seeking a motivated and results-driven Sales Team Lead to join our team at Avis Budget Group.
Your Key Responsibilities:
- Interact with customers at the rental counter, completing rental bookings and responding to inquiries.
- Establish customer car rental needs by actively listening and providing solutions.
- Assist with leadership duties and review ABG's various add-ons and services to determine the best options for customers.
- Communicate rental procedures and guidelines effectively and complete rental bookings in a timely, efficient, and accurate manner.
- Answer customer questions and inquiries, providing excellent customer service.
What We Offer:
- Hourly pay, loadings, and commission incentives.
- A wellbeing program, including life insurance, discounted health insurance, and superannuation options.
- Access to Perkbox, with discounts and offers from hundreds of retailers and big brands.
- Employee discounts on car rental across Avis Budget Group.
- An Employee Assistance Program (EAP) provided by Converge, offering 24/7 support for mental health and wellbeing.
- Full training provided to help you achieve your goals and reach your potential.
Requirements:
- A full and valid driver's license.
- Availability to work on a rotational roster, including evenings, weekends, and public holidays.
- Ability to work in a fast-paced environment while delivering exceptional customer service.
- Previous experience in retail, hospitality, customer service, sales, or similar roles.
- Ability to follow procedures and adhere to company guidelines and standards.
- Comfortable learning and using various computer systems to accurately input rental information.
About Us: At Avis Budget Group, you'll be joining a team of 25,000 driven people, working together to move the future of transportation forward with innovative, customer-focused solutions. Our culture is performance-driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We're proud to make a positive difference in the lives of our colleagues, customers, and communities where we operate.
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