Clinical Risk Manager
7 days ago
Job Title: Clinical Risk And Quality Officer
About the RoleWe are seeking a highly skilled Clinical Risk And Quality Officer to join our team. The successful candidate will provide critical support to our Director of Clinical Practice, Evidence and Quality in responding to clinical and quality risks.
The Clinical Risk and Quality Officer will ensure that the administrative elements of clinical risk, quality assurance, and continuous improvement processes are effectively coordinated across the organisation.
Duties and Responsibilities- Support the Director of Clinical Practice, Evidence and Quality (DCPEQ) in coordinating the Clinical Governance Committee, maintaining meeting schedules, preparing agendas, taking minutes, and ensuring the Clinical Governance Framework is consistently updated and aligned with best practices.
- Coordinate the administrative handling of critical incidents and complaints, ensuring timely documentation, tracking, and reporting.
- Administer the organisation's clinical risk management functions, including identifying risks, maintaining risk registers, scheduling reviews, and supporting the development and implementation of risk treatment plans.
- Collaborate with the DCPEQ to embed a culture of continuous improvement across the organisation.
- Plan, coordinate, and execute internal and external quality audits, including ISO 9001 compliance.
- Work closely with the Occupational Health & Safety Officer to ensure that clinical governance activities comply with relevant OHS standards.
- Coordinate the administrative and operational aspects of Family Life's Reconciliation Action Plan (RAP).
- Support the DCPEQ in fulfilling the Privacy Officer role by coordinating the response to subpoenas, privacy requests, and complaints.
- Coordinate internal committees such as the Quality Improvement and Assurance Team (QIAT) meetings and the Diversity and Inclusion working group.
- Deliver administrative support to the DCPEQ, CEO, and Board, including preparing governance reports, compiling data for decision-making, and ensuring timely access to clinical risk and quality information.
- Maintain and monitor Family Life's risk management systems, liaise with software developers for system improvements, and support Program Managers in resolving outstanding actions following critical incidents.
- E nsure all quality-controlled documents are developed, reviewed, and updated according to schedule.
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