Customer Service Ambassador

1 month ago


Warwick Farm, New South Wales, Australia Direct Freight Express Full time
Customer Service Representative Role

At Direct Freight Express, we are seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through rapid, diplomatic, and pleasant interactions.

Key Responsibilities:
  • Respond to customer inquiries in a timely and professional manner
  • Resolve customer complaints and issues efficiently
  • Provide product information and support to customers
  • Collaborate with internal teams to ensure seamless customer experiences
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and conflict resolution skills
  • Knowledge of customer service principles and practices

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. If you are a customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



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