Customer Service Ambassador
4 weeks ago
At Direct Freight Express, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for ensuring that all customer inquiries are handled in a timely, professional, and courteous manner.
Key Responsibilities:- Respond to customer inquiries via phone, email, and in-person
- Resolve customer complaints in a fair and efficient manner
- Provide product information and make recommendations to customers
- Collaborate with internal teams to resolve customer issues
What We Offer:
- A dynamic and supportive work environment
- Ongoing training and development opportunities
- A competitive salary and benefits package
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and conflict resolution skills
Why Join Us:
At Direct Freight Express, we are committed to providing exceptional customer service and building long-term relationships with our customers. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.
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