Customer Service Ambassador

4 weeks ago


Warwick Farm, New South Wales, Australia Direct Freight Express Full time
Customer Service Representative

At Direct Freight Express, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for ensuring that all customer inquiries are handled in a timely, professional, and courteous manner.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, and in-person
  • Resolve customer complaints in a fair and efficient manner
  • Provide product information and make recommendations to customers
  • Collaborate with internal teams to resolve customer issues

What We Offer:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A competitive salary and benefits package

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and conflict resolution skills

Why Join Us:

At Direct Freight Express, we are committed to providing exceptional customer service and building long-term relationships with our customers. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.



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