Customer Experience Advocate

6 days ago

Sydney, New South Wales, Australia beBeeExcellence Full time $60,000 - $80,000

We are seeking a highly skilled Customer Experience Advocate to join our team. As a key member of our customer-facing unit, you will be responsible for delivering exceptional service and support to our customers through various digital channels.

About the Role

This is a collaborative environment where customer satisfaction is paramount. Your primary objective will be to provide timely and effective solutions to customer inquiries, ensuring a seamless and enjoyable experience.

Key Responsibilities
  • Provide top-notch customer service via phone, email, and live chat
  • Process daily operational needs, including orders, returns, and product enquiries
Requirements
  • Proven customer service experience in retail or wholesale industry
  • Strong communication skills, both written and verbal
  • Solid Microsoft Office skills
What We Offer

We offer a dynamic work environment that values diversity and inclusion. Our commitment to equality empowers everyone to be themselves, regardless of background or identity. You will have opportunities to grow and develop your skills, as well as be part of a team that strives for excellence in customer satisfaction.

We believe that our employees are our greatest assets, and we invest in their growth and development. If you are passionate about delivering exceptional customer experiences and possess excellent communication skills, we encourage you to apply for this exciting opportunity.

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