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Operations Leader for Community Development

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Newcastlemaitland, Australia beBeeDirector Full time $120,000 - $180,000
Executive Director of Operations

Bamara is an Indigenous-owned organization dedicated to empowering participants and broader communities through employment, training, and support services.

  • The Executive Director of Operations ensures that Bamara's programs operate efficiently, consistently, and in alignment with its mission of economic empowerment, cultural integrity, and community impact.
  • They lead operational excellence across both program delivery and back-of-house functions, shaping systems that are effective, scalable, and culturally responsive.
Key Responsibilities:
  • Operational Leadership & Strategy:
    • Develop and oversee implementation of operational plans across all programs (e.g., NDIS, apprenticeship support, youth employment).
    • Partner with the executive team to drive growth, sustainability, and innovation.
  • Program Delivery & Compliance:
    • Oversee the day-to-day functioning of program teams to ensure service quality and coordination.
    • Ensure strict adherence to standards such as the NDIS Quality and Safeguards Commission, relevant audit frameworks (e.g., ISO 27001), WFA and IEA guidelines, performance, and contractual requirements.
  • Culture, People & Partnerships:
    • Build leadership capacity among direct reports and foster a collaborative, culturally responsive workplace.
    • Strengthen partnerships with employers, community stakeholders, and advisory committees.
Essential Qualifications & Experience:
  • Senior leadership experience in operations, ideally within NDIS, WFA, DES, and/or government-funded programs.
  • Deep knowledge of the Employment Services Sector.
  • Demonstrated success in delivering programs that drive social and economic outcomes, particularly with First Nations communities.
  • Strong financial and performance management abilities.
  • Leadership background that embraces cultural competency, community engagement, and inclusive practice.
Performance Measures / KPIs:
  • Program efficiency (timely, quality delivery of services).
  • Client outcomes—participant satisfaction and empowerment.
  • Budget adherence and cost-effectiveness.
  • Performance against KPIs and contractual requirements.
  • Staff retention, engagement metrics, and team performance.
  • Strength and impact of partnerships with stakeholders, employers, and community.