Fertility Solutions Coordinator

1 day ago


Adelaide, South Australia Monash IVF Group Full time
About Us

Monash IVF Group is a leading provider of reproductive health services, dedicated to advancing the delivery of care for contemporary lifestyles.

Salary and Benefits

Our salary range is $60,000 - $80,000 per annum, depending on experience. In addition to a competitive salary, we offer a range of benefits, including:

  • A comprehensive Learning & Development Framework to support your professional growth
  • Access to an Employee Assistance Program for employee wellbeing
  • Discounts on fertility and ultrasound services
  • Paid IVF Leave and Parental Leave with superannuation
Job Description

We are seeking an experienced Donor & Surrogacy Coordinator to join our team at Repromed, part of the Monash IVF Group. The successful candidate will provide ongoing support to prospective recipients, surrogates and intended parents in a professional and caring manner.

The ideal candidate will have exceptional customer service skills, be highly organised with excellent time management and attention to detail, and be able to prioritise and work in a fast-paced team environment.

Key Responsibilities
  1. Providing exceptional customer service to internal and external stakeholders
  2. Ensuring compliance with regulatory requirements
  3. Maintaining an understanding of regulatory guidelines
  4. Managing the recruitment, selection and allocation process of donors to recipients
  5. Liaising with other departments and key stakeholders regarding donor matters
Requirements

To be successful in this role, you will need:

  • An interest in fertility solutions, specifically Donor & Surrogacy
  • Previous experience in a related field (highly regarded)
  • Tertiary qualifications in science, health science, nursing or law (not essential)
  • Ability to understand and comply with regulatory guidelines
  • Highly organised with excellent time management and attention to detail
  • Ability to prioritise and work in a fast-paced team environment


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