Support Administrator and Patient Care Specialist Full-time

1 week ago


Adelaide, South Australia Genea Full time
Company Overview

Fertility SA has been a trusted name in reproductive medicine in Australia for almost three decades, dedicated to providing exceptional fertility care to our local community.

We are committed to helping individuals and couples achieve their dreams of parenthood through compassionate, personalized care and cutting-edge reproductive technologies.

Salary

We offer an attractive salary package with an estimated annual remuneration of AU$65,000 - AU$85,000, depending on experience.

Job Description

This is an exciting opportunity for an experienced administrator and receptionist to join our admin team in a full-time role. As a Support Administrator and Patient Care Specialist, you will provide support with both patient administration and reception, ensuring seamless communication and care delivery.

Your daily tasks will include:

  • Reception duties: providing phone and face-to-face patient care
  • Consultation preparation: scanning, preparing patient files, following up referrals, and actioning doctor requests
  • Accounts management: generating invoices, taking payments, and performing daily reconciliations
  • Patient administration: taking bookings, lodging health fund and Medicare rebates, updating the patient database, and general administration duties
Required Skills and Qualifications

This role is ideal for an experienced Administration Assistant or receptionist, preferably with some experience in healthcare. You will need excellent communication skills, a passion for providing exceptional patient care, strong PC skills, and the ability to learn new technology with ease.

Benefits

We offer a range of benefits, including:

  • A competitive salary package with opportunities for career growth
  • Ongoing learning and development opportunities to enhance your skills
  • A supportive and inclusive work environment with a diverse team
  • Access to state-of-the-art technology and innovative reproductive medicine solutions
Other Opportunities

At Genea, we value our staff's well-being and offer various perks to promote a healthy work-life balance, including:

  • Glow: our online recognition and rewards portal, offering discounts at over 350+ retailers and access to recipes, fitness classes, and mindfulness sessions
  • Certified Family Friendly workplace: supporting work-life balance and inclusivity with flexible work arrangements, parental leave, and breast feeding rooms


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