QA Security Vetting Expert
14 hours ago
We're shaping the future with confidence, and we want you to succeed in a globally connected powerhouse of diverse teams.
As an External Security Vetting Quality Assurance Specialist, you'll conduct quality assurance across security clearance assessment cases. You should have experience in quality assurance across all clearance levels, Baseline through to PV.
You'll help implement and continuously improve our quality assurance processes, setting new standards in quality excellence in vetting. This may require hands-on support for complex cases, identifying trends in quality and performance (which will feed into training requirements), and providing coaching and mentoring for Vetting Analysts.
This role can be based in several locations including Naarm - Melbourne, Boorloo - Perth, Canberra - Ngambri, Meanjin - Brisbane / Tarndanya or Warrang - Sydney. Our roles can potentially be adjusted to work flexibly with reduced hours.
Your key responsibilities include:
- Conducting ongoing QA for your determined case load and clearance level, aligning to the quality expectations and procedures/policies for the Agency, and strictly adhering to the Protective Security Policy Framework (PSPF) and our best practices.
- Helping to manage the QA case allocation queue. Supporting and maintaining quality assurance policies and procedures to ensure compliance with Agency and our standards. Providing inputs into quality measurement and reporting.
- Providing coaching as required based on identified trends from QA, as well as inputting into training requirements enabling a continuous development program for current / experienced Vetting Analysts.
- Providing hands-on support for complex cases, using experience and vetting knowledge to enable vetting analysts to complete the case.
- Inputting into quality reporting and metrics (based on agreed KPIs), identifying improvement recommendations to senior management.
- Staying informed about industry trends, best practices, quality and performance trends to inform training methods and focus.
To be considered for this role, you must have a minimum Negative Vetting Level 1, with the opportunity to upgrade to Negative Vetting 2 as required, Certificate IV in Government (Personnel Security Vetting), and Vetting and QA experience (essential) in Government or similar high-security environments.
Ideally, you'll also have the skills and attributes below but don't worry if you don't tick all the boxes: Vetting experience with on-the-job vetting across Baseline to NV2, Attention to Detail, Quality Assurance experience conducting QA on cases, Time Management.
We offer flexible work arrangements, opportunities for professional growth and development in a diverse and inclusive culture of globally connected teams.
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