Parts Interpreter

1 month ago

Townsville, Queensland, Australia MaxiPARTS Limited Full time
Job Title: Parts Interpreter

MaxiPARTS Limited is seeking a skilled Parts Interpreter to join our team in Townsville. As a key member of our Parts Interpreter team, you will play a vital role in ensuring the smooth operation of our parts distribution business.

Key Responsibilities:
  • Parts Identification: Utilize our extensive database and catalogue system to identify vehicle details and source the perfect part.
  • Inventory Management: Manage the flow of parts, from receiving to dispatch, ensuring timely deliveries and maintaining accurate inventory levels.
  • Financial Procedures: Prepare invoices and handle financial procedures for stock sales, ensuring compliance with company policies and procedures.
  • Team Collaboration: Participate in stocktakes and maintain clear communication with both customers and internal departments, fostering a collaborative and supportive work environment.
  • Return Process: Assist in managing the return process, adhering to company guidelines and ensuring seamless customer service.
Requirements:
  • Parts Knowledge: Prior experience in a parts interpreter role, preferably within the truck and trailer industry, is highly desirable.
  • Retail Experience: Proven ability to connect with customers, understand, and deliver on their needs, with a strong focus on customer satisfaction.
  • Tech Savvy: Confident computer and literacy skills are essential, with the ability to navigate our database and catalogue system efficiently.
  • Safety Focus: Strong commitment to health and safety practices, with a focus on maintaining a safe working environment.
  • Mechanical Aptitude: A handy knack for things mechanical is a bonus, with the ability to troubleshoot and resolve issues efficiently.
  • Customer Champion: Dedicated to building positive relationships and understanding customer needs, with a focus on delivering exceptional customer service.
  • Team Player: Collaborative and thrive in a dynamic environment, with a strong focus on teamwork and communication.

As an equal opportunity employer, MaxiPARTS Limited believes in developing an inclusive workplace culture that reflects the diversity of our customers. We welcome applications from everyone, regardless of background, gender identity, or ethnicity.

Please note: this role is open to applicants with the right to work in Australia, with successful candidates required to undergo a medical assessment including drug and alcohol testing.

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