Parts and Service Specialist

2 months ago


Townsville, Queensland, Australia Penske Transportation Solutions Full time

About the Role:

The Penske Transportation Solutions branch is seeking a highly motivated and enthusiastic Trainee Parts Advisor to join our team.

As a Trainee Parts Advisor, you will have the opportunity to work and learn in our well-equipped branch, developing your skills in providing parts interpretation services and support to the Parts, Services, and Sales Departments.

Responsibilities will include:

  • Providing prompt and efficient service to customers, including answering inquiries and resolving issues.
  • Developing and applying administrative tasks, including invoicing, purchase order creation, and parts procurement from external vendors.
  • Receiving and processing inventory for direct ship orders.
  • Growing your customer service skills and learning parts sales with our customers, including promoting new products and services.

About You:

  • You have completed Year 12 with passes in English and Mathematics.
  • You have a passion for vehicles and the automotive industry.
  • You are willing to work and learn on the job.
  • You have a strong customer service focus.
  • You take pride in completing jobs to a high standard.
  • You have good communication and interpersonal skills, with an ability to work in a team environment.
  • You are committed to the full term of the traineeship.

Why Choose Penske?

At Penske, we know that our people are at the heart of our success. We offer a great work environment, competitive remuneration, and a range of benefits, including:

  • Penske Power-Up Day - an additional paid day off for all permanent employees.
  • Opportunity to gain a dual trade.
  • Commitment to providing the highest levels of safety, technical, and leadership training.
  • Competitive remuneration and reward/recognition programs.
  • Refer a friend and we'll pay $4,000 for Diesel Technicians & $1,000 for all other roles (conditions apply).
  • Employee Assistance Program.
  • Family-friendly benefits, including 16 weeks of paid parental leave for the primary carer and 2 weeks paid leave for the secondary carer.
  • Access to discounted travel, health insurance, and motor vehicle benefits.

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