Customer Service Representative
4 weeks ago
About the Role
We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative.
The primary responsibility of this role is to deliver exceptional customer service, ensuring that every interaction meets our high standards.
Key areas of responsibility include:
- Providing excellent customer service to all customers
- Maintaining the appearance and presentation of our café
- Replenishing condiments as needed
- FOLLOWING HEALTH AND SAFETY GUIDELINES
- Cashier experience, taking orders and handling cash
- Applying sound cash handling principles and using Point of Sale (POS) systems
- Promoting our centres services and programs to our patrons
- Developing and maintaining good working relationships with patrons
- Providing information on our product range, including promoting healthy food options
- Ability to work mornings, evenings and weekends. Hours may increase during our peak periods
Requirements
- A positive, friendly, helpful and energetic work style
- Coffee making/barista skills
- Food handling Certificate
- Current First Aid Certificate (Workplace Level 2)
- Current CPR Certificate
- Current Food Handlers Qualification
- Police Check
- Working with Children Check
- Ability to be flexible during our peak periods
What We Offer
As a Customer Service Representative with Belgravia Leisure, you will have the opportunity to work in a dynamic and growing organisation, delivering exceptional customer service and contributing to our success.
We offer a competitive salary package, including a base salary of $55,000 - $65,000 per annum, depending on experience.
About Us
Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.
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