Clinical Operations Coordinator

2 weeks ago

Perth, Western Australia beBeeCustomer Full time $80,000
Job Title

We are seeking enthusiastic individuals to join our team as Dispatch/Call Takers. As a key member of the team, you will play a crucial role in ensuring smooth and efficient resourcing, scheduling, and logistical operations necessary to maintain high standards of service delivery.

The ideal candidate will have knowledge of patient transport services and previous experience in a call centre or customer services environment. You will be skilled at fostering best performance in team members, professional in representing customers and key industry stakeholders, and capable of directing resources and staff positively.

Key Responsibilities:

  • Manage crews to ensure efficient patient movement, transport, and optimal clinical outcomes.
  • Handle customer calls and manage the booking process.
  • Plan and dispatch bookings to maximize resource efficiency.
  • Ensure accurate entry of booking and patient transport data into the booking system.
  • Collaborate with the Rosters team to ensure optimal crew allocations.
  • Generate reports on customer complaints, queries, excessive delays, and other significant incidents.
  • Complete daily workload summaries and timesheets and prepare end of month reports.

About the Role:

  • Knowledge of Patient Transport Services advantageous.
  • Previous experience in a call centre or customer services environment ideal.
  • Skilled at fostering best performance in team members.
  • Professional in representing customers and key industry stakeholders.
  • Capable of directing resources and staff positively.
  • Proficient in Microsoft Outlook and Excel.
  • Excellent communicator with the ability to build rapport with diverse range of individuals.
  • Strong analytical and problem-solving abilities.
  • Perform well under pressure, balancing business needs with individual needs.
  • Collaborative team player with the ability to work independently.
  • Reliable, positive, and resilient.

What We Offer:

  • Opportunity to develop skills and knowledge in patient transport services.
  • Chance to work in a dynamic and fast-paced environment.
  • Competitive compensation package.
  • Ongoing training and development opportunities.
  • Supportive team environment.

Requirements:

  • Knowledge of patient transport services.
  • Previous experience in a call centre or customer services environment.
  • Strong communication and interpersonal skills.
  • Ability to work well under pressure.
  • Collaborative team player.

  • Clinical Trial Coordinator

    1 week ago

    Perth, Western Australia Linear Clinical Research Full time $104,000 - $130,878 per year

    About usHere at Linear, we are a not-for-profit organisation that supports medical research by delivering world-class clinical trials across a wide range of therapeutic areas. Our medical, clinical and project teams work collaboratively across our clinical trial centres in Joondalup and Nedlands and are now looking for a Clinical Trial Administrator to join...

  • Clinical Operations Coordinator

    2 weeks ago

    Perth, Western Australia beBeeAccountability Full time $75,000 - $95,000

    Clinic Support Lead RoleThis role is suitable for individuals with experience in practice management, clinic operations, or administrative coordination. The ideal candidate will be highly organized, focused on tasks, and motivated to achieve measurable outcomes.Key Responsibilities:Provide guidance and assistance to Clinic Team Leaders by reviewing data and...

  • Clinic Coordinator

    2 weeks ago

    Perth, Western Australia Specsavers Pty. Ltd. Full time

    Organised? Motivated? We'll turn that into a career in optics- Attractive starting wage and earn more when you hit key milestones- Two FREE pairs of glasses per year Plus, family and friend's discountAre you ready to bring clarity, coordination, and customer care to a career that's going places? Look no further.**The Role: Full-time | Booragoon**:Join our...

  • Clinical Research Coordinator

    2 weeks ago

    Perth, Western Australia Bebeeclinicalresearch Full time

    Job Opportunity:The Clinical Trial Associate role plays a vital part in supporting the execution of clinical trials. As an integral member of our team, you will collaborate with cross-functional groups to ensure trial operations are executed efficiently and effectively.Main Responsibilities:Contribute to the planning, coordination, and execution of clinical...

  • Clinical Operations Manager

    2 weeks ago

    Perth, Western Australia beBeeOperations Full time $90,000 - $120,000

    About This Role:We are seeking a highly motivated and experienced Clinical Operations Manager to lead our clinic in Guildford, NSW. In this role, you will be responsible for the day-to-day operations of the clinic, including managing staff, coordinating administrative tasks, and ensuring exceptional customer service delivery.Key Responsibilities:Coordinate...

  • Clinical Education Coordinator

    2 weeks ago

    Perth, Western Australia beBeeclinical Full time $134,905 - $184,637

    Clinical Education CoordinatorWe are seeking a highly skilled and experienced clinician to join our team as a part-time Clinical Education Coordinator at Sir Charles Gairdner Hospital.As a Clinical Dean, you will be responsible for coordinating clinical teaching programs and shaping the growth of our clinical placements. Your key responsibilities will...

  • Clinical Coordinator

    2 weeks ago

    Perth, Western Australia St Jude'S Health Care Services Full time

    Search by KeywordSearch by LocationClearSelect How Often (in Days) To Receive An Alert:Create AlertSelect How Often (in Days) To Receive An Alert:Apply now »Title: Clinical CoordinatorDate: 4 Sept 2025Location: MidlandBusiness Unit: Midland Nursing HomeSt Jude's Health Care Group is a trusted provider of Aged Care, Allied Health and Disability Services,...

  • Senior And Clinical Trials Coordinator

    2 weeks ago

    Perth, Western Australia Ramsay Health Care Full time

    Become a part of a national clinical trials network within Ramsay Health Care Join a dynamic team working to change outcomes in care through the delivery of clinical trials.Work within a health care environment to implement research outcomes and improve patient care.Ramsay Health Care is seeking a full-time Clinical Trials Coordinator and Senior Clinical...

  • Senior and Clinical Trials Coordinator

    4 weeks ago

    Perth, Western Australia Ramsay Health Care Full time

    Join to apply for the Senior and Clinical Trials Coordinator role at Ramsay Health Care1 day ago Be among the first 25 applicantsJoin to apply for the Senior and Clinical Trials Coordinator role at Ramsay Health CareGet AI-powered advice on this job and more exclusive features.Become a part of a national clinical trials network within Ramsay Health CareJoin...

  • Senior and Clinical Trials Coordinator

    3 weeks ago

    Perth, Western Australia Ramsay Health Care Full time

    Join to apply for the Senior and Clinical Trials Coordinator role at Ramsay Health Care1 day ago Be among the first 25 applicantsJoin to apply for the Senior and Clinical Trials Coordinator role at Ramsay Health CareGet AI-powered advice on this job and more exclusive features.Become a part of a national clinical trials network within Ramsay Health CareJoin...