Sales and Operations Team Specialist

1 week ago

Wanneroo, Australia beBeeResultsDriven Full time $35,000 - $75,000
Job Overview

The role of Operations Team Member is crucial to our customer-facing team, responsible for delivering efficient store operations in support of a sales-driven culture and profitable sales growth.

Key Responsibilities:
  • Deliver effective store administration in line with established procedures
  • Cash handling and banking integrity
  • Tendering transactions
  • Systems access and data integrity
  • Store web sales and extended warranty claims
  • Telephone management and enquiries
  • Marketing and promotional activity

Contribute to financial performance through effective inventory management and control of controllable expenses. Manage all sales channel fulfillment in line with standard procedures.

Work collaboratively as part of a team in delivering a consistent positive store and channel experience for the customer and effectively resolve customer complaints and queries as required.

Contribute to The Good Guys brand and store experience through quality merchandising, in-store marketing, and presentation.

Continuously improve sales skills and product knowledge through available online platforms and active participation in other development opportunities.

Essential Skills and Qualifications:
  • Customer Focus: Does everything through the eyes of the customer
  • Drives Results: Consistently achieves results, even under tough circumstances
  • Demonstrate Self-Awareness: Uses feedback and reflection to gain insight into personal strengths and weaknesses

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