Administrative Specialist

17 hours ago

Parramatta Park, Queensland, Australia beBeeAdministrative Full time $99,938 - $110,271
About the Role

The Investigations and Enforcement Directorate is responsible for providing frontline advisory, triage and response functions. They lead investigations of workplace health and safety matters, manage high-risk workplaces and repeat offender programs, and coordinate SafeWork's enforceable undertakings function.

This role would suit a resilient and committed person who can work in a complex regulatory environment. You will deliver high-quality customer service and support to the director and directorate, contributing to priority initiatives.

You will have autonomy and make decisions as directed by the director. Maintaining confidentiality is critical, as you will be exposed to sensitive information.

To be successful, you must have previous administrative and customer service experience. Key responsibilities include:

  • Providing administrative services to the director and directorate, including data entry, procurement, finance processes, travel arrangements, and correspondence preparation.
  • Delivering quality administrative services, negotiating workable timeframes, and addressing unforeseen issues.
  • Gathering and collating information, preparing documentation, and responding to enquiries.
  • Coordinating and managing records, databases, and office systems, ensuring accuracy and accessibility.

This opportunity requires:

  • Demonstrated ability to provide confidential executive administrative support.
  • Strategic time management skills, prioritizing work activities and requests for information.
  • Exceptional communication skills, dealing with topical and contentious issues while maintaining operational efficiencies.
  • Ability to work collaboratively, share information, and achieve business outcomes.
  • Flexibility to respond to changing circumstances and plan priorities accordingly.
How to Apply

If you are interested in this opportunity, please submit a covering letter indicating why you are applying and what you bring to the role. Include an up-to-date resume, and any further questions may be addressed via email or phone.

Employment Details

This is a full-time position in the administrative field. Careers at Department of Customer Service value diversity and inclusion.

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