Director of Business Operations

3 days ago

Sydney, New South Wales, Australia beBeeoperations Full time $120,000 - $180,000

Are you a strategic leader seeking a challenging role that leverages your operational expertise? We have an exciting opportunity for an experienced Operations Director to drive business efficiency and productivity across our organization.

Key Responsibilities
  • Operational Leadership – Oversee business improvement initiatives, streamline processes, and act as an escalation point for complex operational and technical issues.
  • Technical Support & Service – Lead a team to deliver outstanding customer support, including warranty and installation issue resolution.
  • Supply Chain Management – Oversee procurement, logistics, and supplier relationships (domestic and international), ensuring supply reliability, cost efficiency, and resilience.
  • Process & Systems Development – Implement best-in-class reporting frameworks and integrate operations with sales and product launches.
  • Strategic Projects – Partner closely with senior leadership, lead ad-hoc projects, and provide executive-level insights and reporting to drive decision-making.
About You

We're looking for someone with:

  • 8+ years' experience in operations within a product-driven industry.
  • Strong leadership skills with experience managing both internal teams and external service providers.
  • Proven ability to improve processes, align KPIs, and deliver measurable results.
  • A background in both B2B and B2C customer or technical support.
  • Strong commercial and analytical skills with the ability to provide executive-level insights.
  • Excellent stakeholder management and communication skills.
About Us

We're a leading Australian designer and distributor of smart, energy-efficient technology. Our mission is to help households and businesses make the switch to more sustainable solutions. With a strong focus on innovation, quality, and customer experience, we are shaping the future of energy-efficient living.

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