Dining Services Ambassador
4 weeks ago
We are seeking a motivated and enthusiastic individual to join our team as a Dining Services Ambassador at Mercure Perth.
About the Role:
- To provide exceptional guest experiences within our food and beverage outlets, ensuring that every guest feels welcome and valued.
- Event set-up and break-down, including service across multiple function rooms and event spaces, requiring a high level of attention to detail and organisational skills.
- To warmly welcome guests to our food and beverage outlets, greet and tend to each guest with a smile, providing a positive first impression.
Key Responsibilities:
- Manage the proper settlement of all customer accounts within our POS system, ensuring accurate and efficient transactions.
- Undertake basic beverage preparation, or act as a barista or bartender as directed, demonstrating a passion for delivering exceptional drinks and culinary experiences.
- Provide consistent and high-quality service, ensuring that every guest has an exceptional experience.
- Be an active promoter of Mercure Perth and assist in implementing ways to drive revenue within our food and beverage outlets, thinking creatively and outside the box.
- Maintain standards of hygiene for food handling and presentation, adhering to industry standards and company policies.
- Promote a safe workplace by recognising hazards and promoting general WHS practices.
Requirements:
- Responsible Service of Alcohol (RSA) certification is essential.
- Working Rights within Australia.
- An entrepreneurial style and drive for conferencing and event operations, with experience setting-up, servicing and breaking down events.
- Flexibility regarding your work availability is essential, as we operate 7 days a week, including public holidays.
What We Offer:
- A competitive salary of $55,000 - $65,000 per annum.
- An employee benefit card offering discounted rates at Accor worldwide.
- Learning programs through our Academies.
- The opportunity to develop your talent and grow within your property and across the world.
- The ability to make a difference through our Corporate Social Responsibility activities.
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