Client Support Officer
1 week ago
Anyinginyi Health Aboriginal Corporation is seeking a highly motivated and culturally sensitive Client Support Officer to join our Parlpuru Ninji Kari – Health Services Section in Tennant Creek.
This is a responsible position requiring confidentiality, initiative, and the ability to undertake administrative skills. The Client Support Officer will work in the Health Centre to provide culturally appropriate and efficient services to all our clients.
The successful candidate will work closely with the Senior Health Administration Officer to ensure continuous improvement in the areas of administration and client services.
Key Responsibilities- Greet patients and visitors to the Centre and refer or direct them as appropriate.
- Retrieve paper patient files in readiness for appointments if required.
- Update patient biographics, and assist in Medicare, My E-Health & Personally Controlled Health Record on Communicare Systems program.
- Triage clients seeking medical assistance.
- Assist Aboriginal clients and their families to understand health care systems and processes.
- Answer phones, forward calls or take messages as appropriate.
- Daily file/scan patient records in medical files.
- Advise the bus driver of patients to be picked up and assist in getting patients into the Centre as requested by Health Staff.
- Send, receive and distribute faxes.
- Photocopying and filing.
- Maintain the stationery supplies for all staff including clinical and medical stationery and ensure relevant forms available in clinic rooms.
To be successful in this role, you must be of Aboriginal or Torres Strait Islander Descent as this is an Aboriginal Identified position.
You will also need to possess the following:
- Demonstrated understanding of knowledge of Aboriginal customs, behaviours, and traditions of the Barkly Region.
- Demonstrated Ability to communicate sensitively and effectively with Aboriginal and Torres Strait Islander people.
- Knowledge of health and social issues facing Aboriginal people in remote and isolated communities.
- Knowledge on values and benefits of a team environment.
- Ability to learn verbal and written administrative skills and willingness to use computer skills such as: Word, Excel, Emails and Google.
- Commitment to working conditions and self-learning and development.
Anyinginyi Health Aboriginal Corporation offers a range of benefits to our employees, including:
- Generous salary packaging.
- Professional development opportunities.
- A supportive and culturally sensitive work environment.
- The opportunity to work with a dedicated team of professionals who are passionate about improving the health and wellbeing of Aboriginal people.
We are an equal opportunities employer and welcome applications from Aboriginal and Torres Strait Islander people who are passionate about working in the health sector.
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Client Support Officer
1 day ago
Tennant Creek, Australia Anyinginyi Health Aboriginal Corporation Full timeAbout the RoleAn exciting opportunity has arisen for a Client Support Officer to join the Parlpuru Ninji Kari – Health Services Section at Anyinginyi Health Aboriginal Corporation in Tennant Creek.This is a responsible position requiring confidentiality, initiative, and the ability to undertake administrative skills. The Client Support Officer will work in...
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Client Support Officer
1 day ago
Tennant Creek, Australia Anyinginyi Health Aboriginal Corporation Full timeAbout the RoleAn exciting opportunity has arisen for a Client Support Officer to join the Parlpuru Ninji Kari – Health Services Section at Anyinginyi Health Aboriginal Corporation in Tennant Creek.This is a responsible position requiring confidentiality, initiative, and the ability to undertake administrative skills. The Client Support Officer will work in...
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Tennant Creek, Australia Anyinginyi Health Aboriginal Corporation Full timeAbout the RoleAnyinginyi Health Aboriginal Corporation is seeking a highly motivated and culturally sensitive Client Support Officer to join our Parlpuru Ninji Kari – Health Services Section in Tennant Creek.This is a responsible position requiring confidentiality, initiative, and the ability to undertake administrative skills. The Client Support Officer...
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