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Platform Administrator
2 weeks ago
We are seeking a skilled professional to join our platform operations team. As the first point of contact for account maintenance requests and administration matters related to our platform, you will play a key role in supporting clients and advisers by efficiently managing the administration and processing of requests.
Main Responsibilities:- Prioritize accuracy and timely completion of tasks to contribute to high service standards and quality client experience
- Collaborate with Client Experience and Client Care teams to address outstanding matters and facilitate smooth interactions
- Work closely with stakeholders across the business to resolve issues and deliver positive client outcomes while maintaining risk management and operational excellence
- Strong attention to detail and time management skills, including decision making and prioritisation, multitasking
- Excellent communication skills
- Administration experience or experience working with a wealth platform highly regarded
We bring together diverse people to shape possibilities. We operate in 31 markets with 56 years of unbroken profitability. You'll be part of a friendly and supportive team where everyone contributes ideas and drives outcomes.
