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Technical Support Specialist
3 weeks ago
Job Title: Technical Support Specialist
This is a unique opportunity to join our team as a technical support specialist. In this role, you will be responsible for providing exceptional customer service and technical expertise to our clients.
Key Responsibilities:
- Provide technical support via phone, email, and chat
- Resolve client issues in a timely and professional manner
- Collaborate with internal teams to resolve complex technical issues
- Document and maintain accurate records of client interactions
- Participate in ongoing training and development to stay up-to-date with industry trends and technologies
Requirements:
- Bachelor's degree in Computer Science or related field
- 2+ years of experience in technical support
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Proficiency in desktop operating systems, hardware components, and software applications
Benefits:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Flexible working hours and remote work options
Why Join Us?
- We value diversity and inclusion in the workplace
- We offer a range of employee benefits and perks
- We are committed to ongoing training and development
- We foster a culture of teamwork and collaboration
