IT Technical Support Specialist

3 days ago

Melbourne, Victoria, Australia beBeeTechnical Full time $91,380 - $118,980

Job Summary:

We are seeking a highly skilled IT Technical Support Specialist to join our team. As an IT Technical Support Specialist, you will be responsible for providing high-quality technical support to our global organization.

You will work closely with clients across various sectors to deliver project outcomes that drive business success and improve people's lives.

  • Provide day-to-day IT support, including call logging, troubleshooting, and IT administration tasks.
  • Support the IT environment, including servers, systems, networks, and other devices.
  • Assist on various projects and upgrades to meet business objectives.
  • Manage asset databases and control software registers.
  • Build positive working relationships with stakeholders.

Key Qualifications:

  • Minimum 3 years' experience in hands-on, remote, and telephone support.
  • Experience in user administration, Active Directory, Microsoft Exchange 365, and Outlook in a corporate environment.
  • Hands-on experience of LAN, WAN, and VPN, troubleshooting and support.
  • Proven track record of working in a support environment supporting multiple users across multiple locations.
  • Industry certifications such as ITIL and/or Microsoft will be highly regarded.

What We Offer:

As an IT Technical Support Specialist, you will have the opportunity to work with a talented team and contribute to the success of our organization.

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