
Luxury Holiday Sales Expert
2 days ago
The role of Weekend Travel Sales Consultant is an exciting chance to contribute to a dynamic sales environment and deliver exceptional customer experiences.
Key Responsibilities:
- Respond promptly to, and make sales inquiries by phone, electronically or in person, ensuring seamless communication with customers.
- Manage simultaneous customer enquiries efficiently and professionally, prioritizing timely resolution.
- Offer personalized service by providing customers with tailored information relating to services, packages and pricing, meeting their individual needs.
- Recommend workable solutions that meet the needs of both the business and the customer, fostering strong relationships.
- Provide members with a range of package upgrade options, catering to their preferences.
- Ensure daily follow up and ownership of customer sales enquiries, maintaining a proactive approach.
- Display initiative in customer solutions and team engagement, driving success.
- Resolve customer complaints effectively, referring to relevant departments as necessary, to ensure commitments are met.
Requirements:
- Be personable, approachable and professional, with a passion for delivering excellent customer experiences.
- Have a background in phone-based sales, with travel experience highly regarded.
- Be comfortable working with Key Performance Indicators (KPIs) and thrive in a competitive environment.
- Be flexible with your availability, adapting to changing needs.
- Demonstrate exceptional verbal and written communication skills, paying close attention to detail and being passionate about customer sales.
- Be driven to succeed, enjoy a challenge and work towards achieving goals.
What's in it for you?
- Enjoy exceptional earning potential – $71,000 + Super + Uncapped commissions.
- Experience a compressed workweek – 4 days on, 3 days off, promoting better work-life balance.
- Work flexible hours and weekends, accommodating your schedule.
- Benefit from a first-class health and wellbeing program, including an onsite gym, yoga, meditation, breakfast and catered lunch, plus an Employee Assistance Program.
- Join a fun and flexible working environment – wine included Fridays, monthly celebrations and more.
- Gain opportunity to experience travel firsthand through famils.
- Work in a dynamic, collaborative team environment.
- Enjoy generous staff discounts and birthday leave.
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